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At-a-Glance
CIGNA International has a reputation for excellence in the delivery of health
care services to expatriate employees and families. Some of the key features
of our service are:
Around-the-clock eligibility and benefits verification, medical and dental provider referrals, claim status, and medical advice/consultations
Alliance with the world’s leading assistance company, International SOS, for coordinating health care management services
Access to a global, pre-screened network of more than 3,000 hospitals and doctors for more than 190 countries of the world
Access to one of the largest and most comprehensive U.S.-based preferred provider directories
Online access to Country Guides: Health, cultural, security and pre-travel information
Immediate access to on-duty physicians around the world for medical advice, consultation and treatment
Referrals through a global network of medical and dental providers
Coordination of hospital admissions as needed
Guarantee/advance payment of international hospital and clinic fees
Medical monitoring outside the United States
Case management for confinements within the United States
Emergency prescription replacement/transfer outside the United States
Hassle-free claims processing, including reimbursement in 10 days or less for more than 90% of claims
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