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Home > Provider > About Us > At-a-Glance

At-a-Glance

CIGNA International has a reputation for excellence in the delivery of health care services to expatriate employees and families. Some of the key features of our service are:

  • Around-the-clock eligibility and benefits verification, medical and dental      provider referrals, claim status, and medical advice/consultations

  • Alliance with the world’s leading assistance company, International SOS,      for coordinating health care management services

  • Access to a global, pre-screened network of more than 3,000 hospitals      and doctors for more than 190 countries of the world

  • Access to one of the largest and most comprehensive U.S.-based      preferred provider directories

  • Online access to Country Guides: Health, cultural, security and pre-travel      information

  • Immediate access to on-duty physicians around the world for medical      advice, consultation and treatment

  • Referrals through a global network of medical and dental providers

  • Coordination of hospital admissions as needed

  • Guarantee/advance payment of international hospital and clinic fees.

  • Medical monitoring outside the United States

  • Case management for confinements within the United States.

  • Emergency prescription replacement/transfer outside the United States

  • Hassle-free claims processing, including reimbursement in 10 days or      less for more than 95% of claims