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Easy access to your claim status and personal data

Haven't registered for this service yet? Just call our International Service Center at 800.508.5768 (Domestic and Canada) and 800.508.5769 (International) for a unique PIN assignment. Then read and accept a User Agreement on the site.

Already registered? Log in to our International Service Information Center to check your claim status and access your personal information. Here's how your data is organized:

Who's covered

  • a point-in-time view of your types of coverage
  • appoint-in-time view of your dependents' types of coverage
  • check eligibility by month/day/year

Your benefits displays high-level plan information

  • deductible amounts
  • out-of-pocket amounts
  • lifetime maximum
  • summary of payments

Your claims

  • Claims can be viewed by service date or payment date.
  • Service dates display a summary of all services paid under a claim number.
  • Claim-detail screens summarize the payment details for that claim number.
  • Payment-summary screen details all claim numbers included in reimbursement.
  • Currency-exchange amounts are given on payment screens.